Frequently asked questions

It is the number of streams that can be active at the same time under the selected plan. It is different from how many devices can have a player app installed. Confirm any account limits before ordering.

Select a connection count and duration on the pricing page. It shows the total due for that term and an average monthly amount. Longer-term comparisons use the one-month rate for the same connection count.

Automatic renewal terms are not published here. Confirm renewal, cancellation, and expiry details with the provider before paying; use the contact page to ask.

Guides cover Fire TV, Android TV or Google TV, Samsung and LG Smart TVs, Apple TV, mobile devices, Windows and Mac, and MAG or Formuler boxes. Exact app availability depends on the model, region, and system version. Browse the setup guides for device-specific steps.

Get connection details directly from a provider you are authorized to use. The setup guides explain where to enter them. Great IPTV does not issue or store player credentials. Keep playlist URLs and passwords private.

Choose a reputable player from the device's official app store or publisher. Check its supported configuration format and device compatibility before installing; see our device guidance. Device brands and app names are not endorsements.

Message us on WhatsApp to ask about a trial. Trial availability, length, eligibility, and setup details must be confirmed by the provider; a request does not activate access. Start from the trial contact page.

Message us on WhatsApp to ask about a plan. Compare the listed subscription prices first. Payment options and the final amount must be confirmed directly before any payment. The website does not currently process checkout.

No activation timeframe is published. Confirm the expected delivery process with the provider before completing an order through the contact page.

Check that the device is online, restart the app and router, pause large downloads, and try Ethernet or a better Wi-Fi location where practical. If the issue remains, ask your provider to review it without sending credentials publicly; the setup guides include basic device checks.

The available wholesale packages are 60 credits for €150 and 120 credits for €300. The 60-credit package is the minimum commitment. See the full reseller package details; these are separate from ordinary customer plan prices.

A one-year customer subscription uses 12 credits and a six-month subscription uses 6 credits. One credit represents one month of resellable service. Review the reseller calculator to estimate a balance.

At one credit per month, 60 credits represent 5 years and 120 credits represent 10 years before sales. The reseller calculator updates the remaining credits and duration after each sale.

Credit expiry and reseller operating terms are not published here. Confirm them with the provider before buying a package through the reseller contact page.